Trains from Chester Train Station
to Trefforest
Book your tickets
Station Message
The lifts are out of order between platform 4 and 7 at Chester station.
Chester Train Station facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Smartcard Issued
-
Smartcard Validator
-
Penalty FaresPenalty fares apply for AW
-
-
Facilities
-
Car Park
-
Seated Area
-
Trolleys
-
Station Buffet
Coffee shop.
Buffet.
Public House/Bar.
-
Toilets
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Post Box
Located on the platform(s).
-
Atm Machine
Located on the concourse.
-
Shops
News agent
-
Rail replacement locations
The rail replacement bus stop is the local bus stop near the station.
-
CCTV
-
-
Toilets
-
Available
-
Location
The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
-
Operator Name
-
Information Available From StaffYes - from information point
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Parking
-
Car Park 1
Notes
Operator Name: A P C O A
Name: Chester East
Spaces: 113
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: A P C O A
Name: Chester West
Spaces: 123
Number Accessible Spaces: 6
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: NoWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h
-
-
Bicycle Facilities
-
Spaces76
-
ShelteredYes
-
Cctv
-
Location
Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
-
Staff help available opening hoursMon-Sun 03:00 to 01:00
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
Category A.
Step free access is available to all platforms via lifts.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Trefforest facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Smartcard Issued
-
Smartcard Validator
-
Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
The rail replacement bus stop is at the station entrance on Park St, near the junction with Castle St.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
-
Operator Name
-
Information Available From StaffYes - from ticket office
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/03333211202 -
NameStation Car Park
-
Spaces112
-
ChargesFree
-
Number Accessible Spaces6
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces12
-
ShelteredNo
-
Cctv
-
Location
6 Sheffield stands providing for 12 bicycle spaces are located on the southbound (Cardiff direction) platform
-
TypeStands
-
-
Accessibility
-
Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
-
Height Adjusted Ticket Office Counter
Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible Public Telephones
end of car park past roundabout 100yds
-
Nearest stations with more facilitiesPontypridd
-
Accessible toilets
-
Step Free Access
Category B2.
Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.
Step free access to Platform 2 (to Pontypridd) from the car park.
Access between the platforms is via a footbridge with steps.
-
Ticket Gates
-
Impaired Mobility Set Down
-