Trains from Halewood
to Severn Tunnel Junction
Book your tickets
Halewood facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
shelters only
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off at the bus stops on Hollies Road (Station side for Liverpool, opposite side for Warrington)
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platforms 1&2
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Ticket gates
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Fri 06:40 to 20:30
Sat 07:30 to 14:00
Sun 09:00 to 16:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category B Station
Access to the Manchester bound platform is by a series of four ramps. The first two are 25 metres, then 15 metres, then 25 metres with a rest platform between each or, via the first slope and then up two separate flights of steps with 25 steps in total. Access to the Liverpool bound platform is off Hollies Road via three slopes each 50 metes long with rest platforms or, by two flights of stairs with 18 steps with intermediate rest platform. Steps begin 25 metres down the ramp and end with a 27 metre ramp.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. Street set down only available.
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Wheelchairs Available
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Severn Tunnel Junction facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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Facilities
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Car Park
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Seated Area
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Station Buffet
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Toilets
The toilets are located behind the Ticket Office.
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
The rail replacement bus stop is in the station car park.
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CCTV
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Toilets
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Available
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Location
The toilets are located behind the Ticket Office.
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03333 211 202 -
Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDepartureScreens
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Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: A P C O A
Name: Severn Tunnel Junction Station Car Park
Spaces: 114
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.apcoa.co.uk/tfwrOpening Times
Mon-Sun 24h -
Car Park 2
Notes
Operator Name: Monmouthshire County Council
Name: Severn Tunnel Junction - South Side
Spaces: 168
Number Accessible Spaces: 10
Accessible Spaces Note:As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:As there currently there is no direct access from the South Side Car Park to the rail station, after parking you will need to go back across the Station Road bridge and enter the station via the North Side main entrance.
Cctv: NoWebsite
https://www.monmouthshire.gov.uk/car-parks/parking/Opening Times
Mon-Sun 24hCharges
Daily: £3.00
Note:Ten EV Charging Points are also available in this car park. Currently there is no direct access from the South Side Car Park to the rail station, and after parking you will need to walk back across the Station Road bridge and enter the station via the North Side main entrance. More information on charges can be found here Parking - Pay and Display - Monmouthshire
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Car Park 3
Notes
Operator Name: Monmouthshire County Council
Name: Severn Tunnel Junction Car Park - Rogiet Playing Fields
Spaces: 50
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.monmouthshire.gov.uk/car-parks/parking/Opening Times
Mon-Fri 24hCharges
Daily: £2.20
Note:This car park has no marked out spaces. Access from it to the station is via a short section of road on a slight gradient, and then entry via the main station car park.
More information on charges can be found here Parking - Pay and Display - Monmouthshire
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Bicycle Facilities
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Spaces10
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ShelteredYes
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Cctv
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Location
5 Sheffield stands providing parking for up to ten bicycles are situated in a shelter to the east of the ticket office and adjacent to platform 4
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TypeStands
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Accessibility
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Helpline
03333 211202
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
The ticket machine takes debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesNewport (South Wales)
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Accessible toilets
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Step Free Access
Category B.
Step free access to all platforms via a footbridge with ramps.
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Ticket Gates
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Impaired Mobility Set Down
Set down and pick up in the station car park, adjacent to the station building.
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