Trains from Headbolt Lane
to Pilning
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Headbolt Lane facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
-
Penalty FaresPenalty fares apply for ME
-
-
Facilities
-
Car Park
-
Seated Area
Seating areas to the front of the station near the booking office and also on the platforms.
-
Waiting Room
Waiting areas at the station
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
CCTV
-
-
Toilets
-
Available
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
To be confirmed.
-
Ticket gates
-
-
Parking
-
Contact Details0151 555 1111
-
Operator NameMerseyrail
-
NameStation Car Park
-
Spaces125
-
ChargesFree: Yes
Note:Vehicles are not permitted to be left overnight
-
Number Accessible Spaces18
-
Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces80
-
ShelteredYes
-
Cctv
-
Location
Located at the side of the station booking office there is a secure bike shelter.
-
Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
-
TypeStands
Racks
-
-
Accessibility
-
Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 05:00 to 00:00
-
Staff help available opening hoursMon-Sat 05:21 to 00:33
Sun 07:55 to 00:33 -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
All disabled passengers will be offered assistance by station staff.
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
Category A: "œThis station has step free access to all platforms / the platform" The Ticket office is step free and ramps can be used to access platforms.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Station Message
This station has an extremely sparse service - currently only two trains, on Saturdays only and only in the eastbound direction.
There is no service whatsoever westbound towards Wales. Customers wishing to travel westbound will first need to take either of these two services eastbound and change at Filton Abbey Wood. Customers wishing to alight here travelling from the east will need to travel through to Newport (South Wales) and then travel back.
Alternatively, a much more frequent service is available to and from Patchway or Severn Beach station.
Pilning facilities
-
Ticket office
-
Ticket Office
-
Smartcard Issued
-
Smartcard Validator
-
Smartcard Comments
Smartcard Accepted
-
Penalty FaresPenalty fares apply for GW
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
Find WiFi Hotspots near this station
-
Rail replacement locations
Front of the station (served by Taxis only)
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Annotation
Whether you"Щve lost something on one of our trains or at a station, we"Щll do our best to find it for you. Once we"Щve got your details, we"Щll start looking. Although it can take up to a week for things to reach us. Register your lost item here
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Information Available From StaffYes - from help point
-
Customer Help Points
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/BS35 4JT -
Operator NameNone
-
NameStation Car Park
-
Spaces10
-
Number Accessible Spaces0
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
Cctv
-
-
Accessibility
-
Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.
-
Staff help available opening hours
-
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible Taxis
No
-
Accessible toilets
-
Step Free Access
Step Free Category A station - This station has step free access to the platform. Only one platform in use.
Safety warning - Please be aware that this station is currently having tactile paving installed on the platform edge. During this time the platform may only be partially tactiled. Please take extra care when using this station.
-
Ticket Gates
-
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance
-
Wheelchairs Available
-