Trains from Headbolt Lane
to Shenstone
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Headbolt Lane facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car Park
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Seated Area
Seating areas to the front of the station near the booking office and also on the platforms.
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Waiting Room
Waiting areas at the station
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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CCTV
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Toilets
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Available
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Accessible toilets
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
To be confirmed.
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Ticket gates
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces125
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ChargesFree: Yes
Note:Vehicles are not permitted to be left overnight
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Number Accessible Spaces18
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces80
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ShelteredYes
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Cctv
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Location
Located at the side of the station booking office there is a secure bike shelter.
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Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
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TypeStands
Racks
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 05:00 to 00:00
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Staff help available opening hoursMon-Sat 05:21 to 00:33
Sun 07:55 to 00:33 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
All disabled passengers will be offered assistance by station staff.
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A: "œThis station has step free access to all platforms / the platform" The Ticket office is step free and ramps can be used to access platforms.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Shenstone facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard Validator
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Penalty FaresPenalty fares apply for LM
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
N/A
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Accessible toilets
N/A
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
In the event of engineering the bus/coach will collect from: The corner of Station Rd and New Rd
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CCTV
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Toilets
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Accessible toilets
N/A
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator NameNone
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Information Available From StaffYes - from help point
Yes - from ticket office -
Customer Help Points
On both platforms
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Ticket gates
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Parking
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Contact Details
Charging starts from 22 September 2019
Email Address: [email protected]
Url: https://www.nationalrail.co.uk/0330 1235 247 -
Operator NameSABA UK
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NameStation Car Park
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Spaces49
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ChargesOff-peak: £2.30
Daily: £3.20
Weekly: £12.20
Monthly: £38.20
Annual: £307.20
Saturday: £2.30
Sunday: £2.30
Note:Charging starts from 22 September 2019
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Number Accessible Spaces2
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredNo
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Cctv
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Accessibility
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Helpline
0800 0248998
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 24h
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Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
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Staff help available opening hoursMon-Sat 07:00 to 10:00
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are not available
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Accessible Public Telephones
Public telephones are not accessible
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Nearest stations with more facilitiesBlake StreetLichfield City
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Accessible toilets
N/A
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Step Free Access
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
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Ticket Gates
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Impaired Mobility Set Down
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