Trains from Headbolt Lane
to Whittlesford Parkway
Book your tickets
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Headbolt Lane facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
-
Penalty FaresPenalty fares apply for ME
-
-
Facilities
-
Car Park
-
Seated Area
Seating areas to the front of the station near the booking office and also on the platforms.
-
Waiting Room
Waiting areas at the station
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
CCTV
-
-
Toilets
-
Available
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
To be confirmed.
-
Ticket gates
-
-
Parking
-
Contact Details0151 555 1111
-
Operator NameMerseyrail
-
NameStation Car Park
-
Spaces125
-
ChargesFree: Yes
Note:Vehicles are not permitted to be left overnight
-
Number Accessible Spaces18
-
Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces80
-
ShelteredYes
-
Cctv
-
Location
Located at the side of the station booking office there is a secure bike shelter.
-
Annotation
Apply for Free Secure Cycle storage access www.merseyrail.org/cycle
-
TypeStands
Racks
-
-
Accessibility
-
Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 05:00 to 00:00
-
Staff help available opening hoursMon-Sat 05:21 to 00:33
Sun 07:55 to 00:33 -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
All disabled passengers will be offered assistance by station staff.
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
Category A: "œThis station has step free access to all platforms / the platform" The Ticket office is step free and ramps can be used to access platforms.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Whittlesford Parkway facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
On each platform
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Atm Machine
-
Rail replacement locations
Substitute bus services stop in the station car park
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Wifi
-
Annotation
-
Available
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Detailshttps://www.greateranglia.co.uk/lost-property
-
Information Available From StaffYes - from ticket office
-
Passenger Information SystemsDeparture Screens
Arrival Screens -
Customer Help Points
On each platform
-
Ticket gates
-
-
Parking
-
Contact DetailsEmail Address: [email protected]
Url: http://www.ncp.co.uk -
Operator NameNational Car Parks Ltd
-
NameStation Car Park
-
Spaces383
-
ChargesOff-peak: £7.30
Per Hour: £1.00
Daily: £9.40
Weekly: £42.00
Monthly: £147.00
Three Monthly: £421.00
Annual: £1,473.00
Saturday: £4.70
Sunday: £4.70
Note:£12.00 Weekend fare 9 From 1000 Friday - 0400 Monday)
£70.00 Flexi ticket
-
Number Accessible Spaces2
-
Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces48
-
ShelteredYes
-
Cctv
-
TypeStands
-
-
Accessibility
-
Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Cambridge (10 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
-
Staff help available opening hoursMon-Sat 06:00 to 13:30
-
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Accessible toilets
-
Step Free Access
This station has step free access to each platform. HOWEVER PLEASE NOTE, it is not step free between platforms (stepped footbridge only, or via a long road route). Cambridge bound platform is from Station Road West and London bound from Station Road East. It is approximately 1.7 miles road trip between platforms.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
-
Ticket Gates
-
Impaired Mobility Set Down
-