Trains from Hull Train Station
to Thornton Abbey
Book your tickets
Hull Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty FaresPenalty fares apply for TP
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Facilities
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Car Park
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Seated Area
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Waiting Room
A heated waiting room is available on the station concourse.
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Station Buffet
Refreshments are available from several retail units on the station concourse.
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Toilets
The toilets are located in the pavilion on the Station Concourse.
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Accessible toilets
The accessible toilets are located in the pavilion on the Station Concourse, these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
There is an ARM located on the concourse.
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Shops
There are several shops located on the station concourse.
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Rail replacement locations
Pick Up / Drop Off in the bus interchange (adjacent to the railway station). Buses depart from stands A "У D in the bus station.
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CCTV
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Toilets
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Available
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Location
The toilets are located in the pavilion on the Station Concourse.
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Accessible toilets
The accessible toilets are located in the pavilion on the Station Concourse, these toilets are operated by a radar key.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/349 600 1671 -
Available
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Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available throughout the station to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/01895 262 122 -
Operator NameTransPennine Express
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NameStation Car Park
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Spaces280
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ChargesDaily: £5.20
Weekly: £23.00
Monthly: £75.00
Three Monthly: £196.00
Annual: £655.00
Saturday: £5.20
Sunday: £5.20 -
Number Accessible Spaces18
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Accessible Spaces Note
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
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Accessible Car Park Equipment
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Accessible Car Park Equipment Note
Customers can purchase their car parking tickets via the APCOA Connect app or website.
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Cctv
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Bicycle Facilities
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Spaces251
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ShelteredYes
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Cctv
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Location
Platforms 2 & 7
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TypeStands
Racks
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Accessibility
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Helpline
0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The accessible toilets are located in the pavilion on the Station Concourse, these toilets are operated by a radar key.
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Step Free Access
This station is category A. Step free access is provided from the station entrance to all platforms. This station is staffed for all services. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Thornton Abbey facilities
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Ticket office
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Ticket Office
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
There are no waiting rooms at the station. Shelter is provided on platform 2.
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in the layby facing the station.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffYes - from help point
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Information Services Open
Information available from Help Point 24/7.
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Customer Help Points
Platform 1
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Ticket gates
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Bicycle Facilities
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Spaces3
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ShelteredNo
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Cctv
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Location
Rear of Platform 2.
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Annotation
From Sunday 20 May 2018, if you're travelling with TransPennine Express and would like to bring your bike on board, you'll need to reserve a space for it in advance.
Bike reservations will remain free of charge.
How to book a bike space:
Customers can make a reservation using the methods below, and must do so at least 24 hours in advance of travel:
By phone:- Call 0345 600 1671 (select Option 3)
Online: - When you're buying tickets through tpexpress.co.uk you will be given the option to book a space for your bike.
At the booking office: - Bike reservations can be requested at any booking office.
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TypeStands
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Accessibility
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Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Nearest stations with more facilitiesHabroughUlceby
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Accessible toilets
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Step Free Access
Category B station, Station is unstaffed. There is a barrow crossing onto the platforms therefore no problems for disabled customers to gain access.
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Ticket Gates
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Impaired Mobility Set Down
Unable to convey wheelchairs on the first services until further notice. Please contact Customer Relations on 0845 00 00 125
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