Trains from Lancaster
to Harold Wood
Book your tickets
Lancaster facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresPenalty fares apply for VT
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Facilities
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Car Park
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Seated Area
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Waiting Room
Yes, located platform 4/5 and platform 3
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Trolleys
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Station Buffet
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Toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
Located on concourse Located by the ticket office
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Shops
News agent
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Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
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CCTV
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Toilets
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Available
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Location
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
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Accessible toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA1 5NW -
Operator NameAvanti West Coast
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NameStation Car Park
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Spaces165
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ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
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Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces188
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ShelteredYes
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Cctv
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Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
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Annotation
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
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TypeStands
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Accessibility
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
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Staff help available opening hoursMon-Sat 04:50 to 23:30
Sun 08:00 to 22:45 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
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Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
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Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Harold Wood facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Topup
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Oyster Comments
Oyster cards can only be purchased at the ticket machine.
Zone 6
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Travelling with Contactless is available.
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TravelcardZone 6
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
2 Waiting rooms located on platform 3 with partial seating areas covered.
Waiting Shelter located on platform 4
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Waiting Room
- An accessible, heated waiting room is located on Platform 3.
- Waiting room is open from first to last train.
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Station Buffet
Platform 3
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Toilets
Toilets are located on Platform 3.
An accessible toilet is also located on platform 3, operated with a radar key.
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Accessible toilets
An accessible toilet is located on Platform 3.
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Baby Change
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Telephones
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Wi Fi
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Atm Machine
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Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/1gUnDrKmrLmvcdvpYKWWYl/38434db1b0b5cf3045ad8bdcd78d4186/DR_K_Harold_Wood_CRL-064_CRL-065.pdf
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CCTV
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Toilets
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Available
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Location
Toilets are located on Platform 3.
An accessible toilet is also located on platform 3, operated with a radar key.
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Accessible toilets
An accessible toilet is located on Platform 3.
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Detailshttps://www.nationalrail.co.uk/
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Available
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Operator Name
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services Open
Staffed from first train until last
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
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Ticket gates
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Parking
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Contact Detailshttps://www.ncp.co.uk/find-a-car-park/car-parks/harold-wood-station-tfl/
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Spaces106
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Number Accessible Spaces7
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces0
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ShelteredYes
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Cctv
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Location
In station car park
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TypeStands
Racks
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Accessibility
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Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Accessible ticket machines are located within the ticket hall entrance on Gubbins Lane and at the car park entrance on Station Road.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
An accessible toilet is located on Platform 3.
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Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- Wheelchairs available from first to last train.
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Ticket Gates
Harold Wood has a Secure Station accreditation
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Impaired Mobility Set Down
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Wheelchairs Available
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