Trains from Lancaster
to Kirby Cross
Book your tickets
Lancaster facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Penalty FaresPenalty fares apply for VT
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Yes, located platform 4/5 and platform 3
-
Trolleys
-
Station Buffet
-
Toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
-
Accessible toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
-
Baby Change
-
Telephones
-
Wi Fi
-
Atm Machine
Located on concourse Located by the ticket office
-
Shops
News agent
-
Rail replacement locations
Pick Up / Drop Off at the bus stop outside the station rear entrance adjacent to platform 3.
-
CCTV
-
-
Toilets
-
Available
-
Location
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
Toilets are open while the station is open.
-
Accessible toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Available
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
-
Ticket gates
-
-
Parking
-
Contact Details
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Url: https://www.nationalrail.co.uk/LA1 5NW -
Operator NameAvanti West Coast
-
NameStation Car Park
-
Spaces165
-
ChargesDaily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £4.50
Sunday: £4.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website.
Different rates apply to non rail users, please speak to a member of staff.
-
Number Accessible Spaces6
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces188
-
ShelteredYes
-
Cctv
-
Location
Platform 1 (south end)120 Stands
Platform 3 (middle) 16
Platform 4 (North End), 12 Stands
Platform 5, 40 Stands
-
Annotation
120 stands by platform 1 (120 spaces) 8 hoops on platfrom 3 (2 x cycles per hoop = 16 spaces) 6 hoops on platform 4 (2 x cycles per hoop = 12 spaces) 20 hoops on platform 5 (2 x cycles per hoop = 40 spaces)
-
TypeStands
-
-
Accessibility
-
Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
-
Staff help available opening hoursMon-Sat 04:50 to 23:30
Sun 08:00 to 22:45 -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
The accessible toilets are located on Platforms 3 and 4; these toilets are operated by a RADAR key.
-
Step Free Access
Category A - This station has step-free access to all platforms
Lifts to All Platforms, accessible via taking the right hand entrance to the over bridge from the ticket office.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Kirby Cross facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Tickets can be collected on Smartcard at this station
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops on Thorpe Road, at the junction with Station Road.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Detailshttps://www.greateranglia.co.uk/lost-property
-
Information Available From StaffYes - from help point
-
Information Services Open
Help points at this station are available for customers to use 24/7
-
Passenger Information SystemsDepartureScreens
-
Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Walton-on-the-Naze) - Adjacent to the ticket machine near the station entrance, fixed to the black post beneath the customer information screen
- Platform 2 (for trains towards Thorpe-le-Soken, Colchester, and London Liverpool Street) - Under the canopy at the far end, fixed to the platform-facing wall of the former station building
-
Ticket gates
-
-
Parking
-
Contact Details
Email Address: [email protected]
Url: https://www.ncp.co.uk/find-a-car-park/car-parks/kirby-cross-station-greater-anglia/0345 050 7080 -
Operator NameNational Car Parks Ltd
-
NameStation Car Park
-
Spaces16
-
ChargesDaily: £3.00
Annual: £328.00 -
Number Accessible Spaces1
-
Accessible Car Park Equipment
-
Cctv
-
-
Bicycle Facilities
-
Spaces16
-
ShelteredYes
-
Cctv
-
Location
There is a sheltered cycle parking area providing ten spaces, as well as three cycle stands, which can all be located to the right of the main entrance to the station.
-
TypeStands
Racks
-
-
Accessibility
-
Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
-
Nearest stations with more facilitiesColchester
-
Accessible toilets
-
Step Free Access
This station has step free access to both platforms. However, please note that Platform 1 (for trains towards Thorpe-le-Soken, Colchester, and London Liverpool Street) is only accessible via a barrow crossing across the train tracks.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
-
Ticket Gates
-
Impaired Mobility Set Down
-