Trains from Liverpool South Parkway
to Woodbridge
Book your tickets
Liverpool South Parkway facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
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Penalty FaresPenalty fares apply for ME
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
Caf├й Cold drinks vending machine Food vending machine
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Toilets
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Accessible toilets
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Baby Change
Female toilets
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Telephones
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Wi Fi
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Post Box
Outside the station
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Rail replacement locations
Bus Stand 4, located in the main concourse area
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CCTV
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Toilets
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Available
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Accessible toilets
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0151 955 2368 -
Information Available From StaffYes - from help point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0151 555 1111
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Operator NameMerseyrail
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NameStation Car Park
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Spaces311
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ChargesFree
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Number Accessible Spaces16
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Accessible Spaces Note
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces68
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ShelteredYes
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Cctv
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Location
shelter by station entrance
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Annotation
20 racks, 22 lockers
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TypeStands
Lockers
Racks
Compounds
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Accessibility
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Helpline
0151 555 1111
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Fri 07:00 to 19:00
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Staff help available opening hoursMon-Sat 05:50 to 00:33
Sun 07:55 to 00:33 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible toilets
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Step Free Access
Category A: "œThis station has step free access to all platforms / the platform" Platforms are accessible via lifts.
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Ticket Gates
Staff are available at the ticket gates to provide assistance. There is an accessible ticket gate entrance which is not automatic but staff will check tickets by hand. Access can be gained when the ticket gates are unmanned.
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Impaired Mobility Set Down
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Wheelchairs Available
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Woodbridge facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Penalty FaresPenalty fares apply for LE
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Facilities
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Car Park
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Shops
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Rail replacement locations
Rail replacement bus services pick up and drop off at the bus stops at the entrance to the station car park.
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CCTV
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Toilets
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Accessible toilets
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Staffing and customer services
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Staffing Levelunstaffed
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Lost property
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Contact Detailshttps://www.greateranglia.co.uk/lost-property
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Information Available From StaffYes - from help point
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Information Services Open
Help points at this station are available for customers to use 24/7
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Lowestoft) - Between the entrance on to this platform and the ticket machine, fixed to the platform-facing wall of the former station building
- Platform 2 (for trains towards Ipswich) - Under the canopy, fixed to the wall that is directly next to the steps to/from the footbridge
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameEast Suffolk Council
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NameCouncil Managed Car Park
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Spaces72
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Number Accessible Spaces3
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces13
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ShelteredNo
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Cctv
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Location
There are three cycle stands outside the entrance to the station, near the bus stop shelter and next to the white wooden fencing. There are also two cycle stands and three cycle lockers on Platform 1 (for trains towards Lowestoft) underneath the footbridge steps.
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TypeStands
Lockers
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Accessibility
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Helpline
0800 028 28 78
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 08:00 to 20:00
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Staff Help Available
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Induction Loop
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Accessible Ticket Machines
Note: ticket machine is card only (not cash)
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Ramp For Train Access
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Accessible Taxis
Details of nearest taxis are shown on station information poster
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Nearest stations with more facilitiesIpswich
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Accessible toilets
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Step Free Access
There is step free access from the carpark to Platform 1 (for trains towards Lowestoft) only, with no step free access from the carpark to Platform 2 (for trains towards Ipswich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 2 via the level crossing on an unmarked road off Quayside (passing the boat sales sheds on the left) although it is approximately 200 metres or a four-minute walk from the car park to the platform.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
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Ticket Gates
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Impaired Mobility Set Down
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