York to Whitechapel (Elizabeth line) Train Tickets & Timetables

York Train Station to Whitechapel (Elizabeth line)

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Station Message

The lifts on the south side of the station are out of order at York station.

The lifts are out of order between platform 2 and platform 1 at York station.

York Train Station facilities

Ticket office
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Penalty Fares
  
  Penalty fares apply for GR
Facilities
- Car Park
- First Class Lounge
  Opening hours
  Monday - Saturday 06:00 - 20:00 Sunday 08:00 - 19:00
  Location: On Platform 3.
  Tickets Accepted in LNER First Class Lounge:
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  - Any First Class Anytime ticket valid for travel on the LNER route
  - Any LNER First Class packages
  - First Advance (routed LNER & connections)
  - LNER First Class Reader Offer (routed LNER & connections)
  - LNER First Class Flat Fare (routed LNER & connections)
  - LNER Rewards First Class Leisure Single (routed LNER & connections)
  - LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  - Inclusive Tour Tickets (eg. Superbreak)
  - Weekend First
  Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
  Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information. Wi-Fi: Yes Showers: No
  Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water, and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.
- Seated Area
- Waiting Room
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
  Waiting Room opening hours are at all times that the station is open
- Trolleys
- Station Buffet
  
  Station concourse
- Toilets
  
  The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
- Accessible toilets
  
  The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around York station
- Post Box
  
  Outside the station
- Atm Machine
  
  Located on concourse
- Shops
- Rail replacement locations
  
  Pick Up / Drop Off at Bus Stand E outside the Principal Hotel
- CCTV
Toilets
- Available
- Location
  
  The Ladies toilets are located in the Main Concourse and in the Waiting Room between Platforms 7 and 9. The Gents toilet is adjacent to Platform 2 and between Platforms 8 and 9. The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a RADAR key. A RADAR key is available from station staff. Toilet opening hours are at all times that the station is open.
- Accessible toilets
  
  The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
Wifi
- Annotation
  
  Find WiFi Hotspots around York station
- Available
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
- Contact Details
  
  Url: https://www.nationalrail.co.uk/
  
  03457 225333
- Information Available From Staff
  
  Yes - from help point
- Passenger Information Systems
  
  Departure Screens
  Arrival Screens
  Announcements
- Customer Help Points
  
  Located at the front of the Station
- Ticket gates
Parking
- Car Park 1
  
  Notes
  
  Operator Name: London North Eastern Railway
  Name: Station Car Park
  Spaces: 604
  
  Number Accessible Spaces: 6
  Accessible Spaces Note:
  Parking is chargeable for all vehicles
  
  Accessible Car Park Equipment: Yes
  Cctv: No
  Website
  https://www.nationalrail.co.uk/
  Opening Times
  Mon-Sun 24h
  Charges
  Off-peak: £7.50
  Daily: £20.00
  Weekly: £75.00
  Monthly: £227.50
  Annual: £1,925.00
  Saturday: £7.50
  Sunday: £7.50
  Note:
  Short Stay 30-60 mins £3.50
  Short Stay 61-120 mins - £6.50
  Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
  Simply purchase your ticket at the car park on the day.
- Car Park 2
  
  Notes
  
  Operator Name: London North Eastern Railway
  Name: Station Short Stay Car Park
  Spaces: 30
  
  Number Accessible Spaces: 6
  Accessible Spaces Note:
  Parking is chargeable for all vehicles. £2.00 for first hour, then £10.00 per hour.
  
  Accessible Car Park Equipment: Yes
  Cctv: No
  Website
  https://www.nationalrail.co.uk/
  Charges
  Per Hour: £3.50
  Note:
  Short stay 21-60 mins - £3.50
  Short stay 61-120 mins - £6.50
Bicycle Facilities
- Spaces
  
  626
- Sheltered
  
  Yes
- Cctv
- Location
  
  Within station, within car park, and next to the ticket office
- Annotation
  
  80 secure stands.
- Type
  
  Compounds
  Stands
  Racks
Accessibility
- Helpline
  
  03457 225 225 or 18001 03457 225 225 (Text relay service)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Staff help available opening hours
  
  Mon-Sun 24h
- Induction Loop
- Accessible Ticket Machines
  
  Accessible machines are available on the main concourse
- Height Adjusted Ticket Office Counter
  
  Available during Travel Centre opening times
- Ramp For Train Access
- Accessible Taxis
  
  No advance booking is required but it will reduce the waiting time for a wheelchair access Taxi
- Accessible toilets
  
  The National key toilets are adjacent to Platform 2 and between Platforms 8 and 9; these toilets are operated by a radar key. A radar key is available from station staff.
- Step Free Access
  
  This station has step free access to all platforms.
  This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Lifts and level access to all platforms. Lift available from station concourse (platform 3) to platforms 5 -11. Customer assistance available 'Call for Aid' button by taxi rank at front of station. No level access to National Rail Museum via platforms 10/11, exit at front of station and around Station Hotel.
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
First Class lounge
- Details
  Opening hours
  Monday - Saturday 06:00 - 20:00 Sunday 08:00 - 19:00
  Location: On Platform 3.
  Tickets Accepted in LNER First Class Lounge:
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  - Any First Class Anytime ticket valid for travel on the LNER route
  - Any LNER First Class packages
  - First Advance (routed LNER & connections)
  - LNER First Class Reader Offer (routed LNER & connections)
  - LNER First Class Flat Fare (routed LNER & connections)
  - LNER Rewards First Class Leisure Single (routed LNER & connections)
  - LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
  - Inclusive Tour Tickets (eg. Superbreak)
  - Weekend First
  Assistance dogs and other well behaved dogs on leads will be permitted in all LNER First Class Lounges
  Facilities: Toilets, TV, charging points for mobile phones, screens with updated train information. Wi-Fi: Yes Showers: No
  Our first class lounges offer a selection of complimentary refreshments such as tea, coffee, water, and various crisps and biscuits. Other items are also available to purchase through Lets Eat at Your Seat by scanning the QR code at your table taking you to the LEAYS portal where you will be able to purchase additional items.

Whitechapel (Elizabeth line) facilities

Ticket office
- Ticket Office
- Ticket Machine
Facilities
- Car Park
- Trolleys
- Telephones
- Atm Machine
- CCTV
Staffing and customer services
- Staffing Level
  
  Full time
- Lost property
- Contact Details
  
  https://www.nationalrail.co.uk/
- Ticket gates
Accessibility
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter

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Trains from York Train Stationto Whitechapel (Elizabeth line)

York Train Station to Whitechapel (Elizabeth line)

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Station Message

York Train Station facilities

Notes

Website

Opening Times

Charges

Notes

Website

Charges

Whitechapel (Elizabeth line) facilities

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Trains from York Train Station
to Whitechapel (Elizabeth line)