Currently there are 18 route disruptions and 48 station updates
Routes
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Line updates (1)
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Last Updated 04/05/2024 10:09
Due to urgent repairs to the track between New Mills Central and Chinley all lines are blocked.
How does it affect your service:
Train services running through these stations have been cancelled or diverted. Disruption is expected until 23:59 03/06.
Our advice to our customers:
Due to urgent repairs to the track, train services are being disrupted between New Mills Central and Chinley (in both directions).
Network Rail staff continue to work to rectify the issue & the line is not expected to reopen before the end of May 2024.
Effect on service
Monday to Saturday
Train services are facing disruption between New Mills Central and Chinley.
Manchester Piccadilly to Sheffield services will divert via Stockport.
Manchester Piccadilly to New Mills Central services are not affected.
Please note, train services departing from Strines towards Manchester Piccadilly will depart from Platform 2.
Sunday
Train services are facing disruption between Manchester Piccadilly and Chinley via Bredbury.
Manchester Piccadilly to Sheffield services will divert via Stockport (in both directions)
Rail replacement transport will call at all stations from Manchester Piccadilly to Chinley via Bredbury (in both directions)
Rail replacement
Road transport is currently operating between Chinley & New Mills Central (in both directions).
Please see station information screens or National Rail Enquires for the replacement bus timetables.
Journey times will be extended by 45 minutes whilst travelling by Rail Replacement transport.
Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
Other places to get more information:
For live information, please visit www.northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
Train cancellations (2)
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Last Updated 15/05/2024 19:00
23:28 Sheffield to Manchester Piccadilly due 00:37 will be cancelled. This is due to a member of train crew being unavailable.
Additional Info
Road Replacement Transport 23:40 departing Sheffield calling all scheduled stations to Manchester Piccadilly (except Edale see below) provided by a full size coach from Solomon Travel. 23:40 departing Sheffield calling all scheduled stations to Manchester Piccadilly (including Edale) provided by a 16 seat vehicle.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 20:51
22:45 Sheffield to Manchester Piccadilly due 00:02 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
Passengers are advised to travel on the 21:41 East Midlands Railway service from Manchester Picadilly to Nottingham - Calling at Sheffield.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or tweet us @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay
Improvement works
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Line updates (1)
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Last Updated 11/05/2024 00:55
Due to a landslip between Shipley and Guiseley all lines are blocked.
How does it affect your service:
Train services running through these stations have been cancelled. Disruption is expected until 23:50 30/06.
Our advice to our customers:
All train services between Bradford Forster Square and Ilkley are unable to run due to a landslip near Baildon station.
Network Rail are working to rectify this issue and the line will remain closed until further notice.
Effect on service:
Train services are unable to run between Ilkley and Bradford Forster Square (in both directions).
Services that run via Bradford Forster Square & Leeds and Leeds & Ilkley are NOT affected.
Alternative travel suggestions:
Season tickets/train passes for the Ilkley - Bradford Forster Square route are valid on Skipton - Bradford Forster Square services.
Any ticket restrictions have been lifted during this disruption.
Road transport:
Road transport is in operation between Shipley & Guiseley, calling at Baildon in both directions - see advertised timetables at nationalrail.co.uk
Please see station information posters for bus pick up points.
Journey times may be extended by up to 30 minutes whilst travelling by Rail Replacement transport.
Improvement works
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Line updates (1)
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Last Updated 04/05/2024 10:09
Due to urgent repairs to the track between New Mills Central and Chinley all lines are blocked.
How does it affect your service:
Train services running through these stations have been cancelled or diverted. Disruption is expected until 23:59 03/06.
Our advice to our customers:
Due to urgent repairs to the track, train services are being disrupted between New Mills Central and Chinley (in both directions).
Network Rail staff continue to work to rectify the issue & the line is not expected to reopen before the end of May 2024.
Effect on service
Monday to Saturday
Train services are facing disruption between New Mills Central and Chinley.
Manchester Piccadilly to Sheffield services will divert via Stockport.
Manchester Piccadilly to New Mills Central services are not affected.
Please note, train services departing from Strines towards Manchester Piccadilly will depart from Platform 2.
Sunday
Train services are facing disruption between Manchester Piccadilly and Chinley via Bredbury.
Manchester Piccadilly to Sheffield services will divert via Stockport (in both directions)
Rail replacement transport will call at all stations from Manchester Piccadilly to Chinley via Bredbury (in both directions)
Rail replacement
Road transport is currently operating between Chinley & New Mills Central (in both directions).
Please see station information screens or National Rail Enquires for the replacement bus timetables.
Journey times will be extended by 45 minutes whilst travelling by Rail Replacement transport.
Please check station information posters for the location of the bus pick up points & be advised that bicycles, e-bikes and dogs (excluding service dogs) are not permitted on replacement transport.
Other places to get more information:
For live information, please visit www.northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
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Improvement works
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Other train service updates (1)
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Last Updated 15/05/2024 20:08
22:43 Wilmslow to Liverpool Lime Street due 00:26 will be started from Manchester Piccadilly. It will no longer call at Wilmslow, Styal, Manchester Airport, Heald Green, Gatley, East Didsbury, Burnage and Mauldeth Road. This is due to a member of train crew being unavailable.
Additional Info
Road Transport 22:45 departing Wilmslow calling all scheduled stations to Mauldeth Road then stations as required by passengers to Liverpool Lime Street.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Improvement works
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Engineering works (1)
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Last Updated 06/05/2024 00:01
Planned engineering work will take place between Crewe and Manchester Piccadilly from 22:50, Monday 13 May 2024 to 05:15, Friday 17 May 2024.
All lines will be blocked.
Some services will be replaced by buses between Crewe and Manchester Piccadilly.
The 00:44 (not Monday) Crewe to Manchester Piccadilly service will start from Manchester Airport. A bus will be provided from Crewe to Manchester Piccadilly.
The 22:06 (not Friday) Manchester Piccadilly to Crewe service will terminate at Alderley Edge. A bus will be provided from Wilmslow to Crewe.
The 23:01 (not Friday) Manchester Piccadilly to Alderley Edge service will terminate at Stockport. A bus will be provided from Stockport to Alderley Edge.
The 23:12 (not Friday) Crewe to Manchester Piccadilly service will be bus replaced throughout.
The 23:36 (not Friday) Manchester Piccadilly to Crewe service will terminate at Stockport. A bus will be provided from Stockport to Crewe.
Customer Advice:
Normal journey times are extended by upto 90 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
Improvement works
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Formation alerts (1)
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Last Updated 15/05/2024 04:12
Facilities on the 22:57 Manchester Victoria to Leeds due 00:14. Will be formed of 2 coaches instead of 4.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Other train service updates (1)
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Last Updated 15/05/2024 04:18
22:02 Blackpool North to Leeds due 00:03 will be started from Preston. It will no longer call at Blackpool North and Poulton-Le-Fylde. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or tweet us @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay
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Improvement works
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Other train service updates (1)
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Last Updated 15/05/2024 20:08
22:43 Wilmslow to Liverpool Lime Street due 00:26 will be started from Manchester Piccadilly. It will no longer call at Wilmslow, Styal, Manchester Airport, Heald Green, Gatley, East Didsbury, Burnage and Mauldeth Road. This is due to a member of train crew being unavailable.
Additional Info
Road Transport 22:45 departing Wilmslow calling all scheduled stations to Mauldeth Road then stations as required by passengers to Liverpool Lime Street.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Improvement works
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Train cancellations (1)
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Last Updated 15/05/2024 04:28
22:48 Manchester Airport to Blackpool North due 00:20 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or tweet us @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay
Other train service updates (1)
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Last Updated 15/05/2024 22:55
23:17 Manchester Airport to Blackpool North due 00:49 will call additionally at Layton. This is due to the train making extra stops because a train was cancelled.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Engineering works (1)
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Last Updated 06/05/2024 00:01
Planned engineering work will take place between Preston and Blackpool North from 01:05, Tuesday 14 May 2024 to 04:50, Friday 17 May 2024.
All lines will be blocked.
All services will be replaced by buses between Preston and Blackpool North.
The 05:00 (not Monday) Blackpool North to Manchester Airport service will start from Preston. A bus will be provided from Blackpool North to Preston, departing Blackpool North at 04:05 to connect with the train at Preston.
The 23:46 (not Friday) Manchester Airport to Blackpool North service will terminate at Preston. A bus will be provided from Preston to Blackpool North.
The 05:29 Blackpool South to Preston service will start from Blackpool North. A bus will be provided from Blackpool South to Preston, departing Blackpool South at 04:59.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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Improvement works
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Improvement works
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Engineering works (1)
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Last Updated 06/05/2024 00:01
Planned engineering work will take place between Preston and Blackpool North from 01:05, Tuesday 14 May 2024 to 04:50, Friday 17 May 2024.
All lines will be blocked.
All services will be replaced by buses between Preston and Blackpool North.
The 05:00 (not Monday) Blackpool North to Manchester Airport service will start from Preston. A bus will be provided from Blackpool North to Preston, departing Blackpool North at 04:05 to connect with the train at Preston.
The 23:46 (not Friday) Manchester Airport to Blackpool North service will terminate at Preston. A bus will be provided from Preston to Blackpool North.
The 05:29 Blackpool South to Preston service will start from Blackpool North. A bus will be provided from Blackpool South to Preston, departing Blackpool South at 04:59.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
Improvement works
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Train cancellations (1)
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Last Updated 15/05/2024 15:51
23:40 Bradford Interchange to Huddersfield due 00:16 will be cancelled. This is due to a member of train crew being unavailable.
Additional Info
A bus will depart Bradford Interchange at 00:10 calling at all stations to Huddersfield provided by Phantom Travel.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from or tweet us @northernassist If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay
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Line updates (1)
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Last Updated 15/05/2024 19:52
Due to a fault with the signalling system between York and Harrogate fewer trains are able to run on all lines.
How does it affect your service:
Train services running through these stations may be cancelled or delayed. Disruption is expected until the end of the day.
Our advice to our customers:
Services between York and Leeds via Harrogate are currently being disrupted due to signalling problems.
Network rail are on site.
Effect on service:
Fewer train services are unable to run between Leeds and York via Harrogate (in both directions).
Services that run via Leeds to York via Micklefield are NOT affected.
First services affected:
17:43 York to Leeds which is on the move now 48 minutes late
Alternative travel suggestions:
Passengers are advised to where possible via the mainline (Micklefield route) to Leeds
Northern ticket holders have acceptance on:
Transpennine Express services between Leeds and York in both directions.
Any ticket restrictions have been lifted during this disruption.
Other places to get more information:
For customers on station platforms, please listen for announcements or consult Customer Information Screens for up-to-date train running information.
For live real time journey updates on board your train please visit journeycheck.com/northern or message our team @northernassist on X (formerly Twitter).
To re-plan your journey please visit nationalrail.co.uk
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting www.northernrailway.co.uk/delayrepay
Train cancellations (57)
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Last Updated 15/05/2024 16:50
16/05/24 05:00 Blackpool North to Manchester Airport due 06:31 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:45
16/05/24 05:43 Liverpool Lime Street to Wigan North Western due 06:17 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:02
16/05/24 06:00 Helsby to Ellesmere Port due 06:12 will be cancelled. This is due to a short-notice change to the timetable.
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Last Updated 15/05/2024 16:45
16/05/24 06:21 Wigan North Western to Liverpool Lime Street due 07:10 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:06
16/05/24 06:30 Chester to Stockport due 07:51 will be cancelled. This is due to a short-notice change to the timetable.
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Last Updated 15/05/2024 16:54
16/05/24 06:32 Manchester Victoria to Southport due 07:42 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
An S Line coach at 21:45 from Manchester Victoria calling stops to Wigan North Western.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:02
16/05/24 06:33 Ellesmere Port to Helsby due 06:43 will be cancelled. This is due to a short-notice change to the timetable.
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Last Updated 15/05/2024 16:50
16/05/24 06:48 Manchester Airport to Blackpool North due 08:27 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:45
16/05/24 07:44 Liverpool Lime Street to Wigan North Western due 08:32 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:54
16/05/24 08:32 Southport to Stalybridge due 10:04 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
An S Line coach at 21:45 from Manchester Victoria calling stops to Wigan North Western.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:01
16/05/24 08:44 Wigan North Western to Liverpool Lime Street due 09:18 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 09:39 Liverpool Lime Street to Blackpool North due 10:57 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:54
16/05/24 10:52 Stalybridge to Southport due 12:30 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
An S Line coach at 21:45 from Manchester Victoria calling stops to Wigan North Western.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 11:04 Blackpool North to Liverpool Lime Street due 12:20 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:50
16/05/24 12:26 Blackpool North to Manchester Airport due 14:00 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 12:39 Liverpool Lime Street to Blackpool North due 13:57 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:55
16/05/24 13:05 Southport to Manchester Oxford Road due 14:15 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 14:04 Blackpool North to Liverpool Lime Street due 15:20 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:50
16/05/24 14:17 Manchester Airport to Blackpool North due 15:50 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:55
16/05/24 14:27 Manchester Oxford Road to Southport due 15:42 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:12
16/05/24 15:26 Southport to Stalybridge due 17:05 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:09
16/05/24 15:35 Wigan North Western to Manchester Victoria due 16:09 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 15:39 Liverpool Lime Street to Blackpool North due 16:57 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:09
16/05/24 16:13 Manchester Victoria to Wigan North Western due 16:46 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:50
16/05/24 16:22 Blackpool North to Manchester Airport due 18:00 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:54
16/05/24 16:32 Southport to Stalybridge due 18:04 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
An S Line coach at 21:45 from Manchester Victoria calling stops to Wigan North Western.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:07
16/05/24 16:45 Liverpool Lime Street to Wigan North Western due 17:32 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:45
16/05/24 17:00 Manchester Piccadilly to Hazel Grove due 17:26 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 17:06 Blackpool North to Liverpool Lime Street due 18:24 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:06
16/05/24 17:08 Stockport to Chester due 18:19 will be cancelled. This is due to a short-notice change to the timetable.
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Last Updated 15/05/2024 17:17
16/05/24 17:18 Manchester Piccadilly to Stoke-On-Trent due 18:18 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
A Solomon coach at 22.06 from Manchester Piccadilly calling stops to Alderley Edge.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:09
16/05/24 17:36 Wigan North Western to Manchester Victoria due 18:09 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:07
16/05/24 17:38 Wigan North Western to Liverpool Lime Street due 18:21 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:12
16/05/24 17:52 Stalybridge to Southport due 19:25 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:45
16/05/24 17:54 Stockport to Chester due 19:20 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:08
16/05/24 18:04 Blackpool North to Liverpool Lime Street due 19:20 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:09
16/05/24 18:13 Manchester Victoria to Wigan North Western due 18:42 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:50
16/05/24 18:17 Manchester Airport to Blackpool North due 19:54 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:07
16/05/24 18:31 Liverpool Lime Street to Wigan North Western due 19:30 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:54
16/05/24 18:32 Southport to Stalybridge due 20:04 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
An S Line coach at 21:45 from Manchester Victoria calling stops to Wigan North Western.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 18:39 Liverpool Lime Street to Blackpool North due 19:57 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:06
16/05/24 18:50 Helsby to Ellesmere Port due 19:01 will be cancelled. This is due to a short-notice change to the timetable.
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Last Updated 15/05/2024 16:54
16/05/24 18:52 Stalybridge to Southport due 20:30 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
An S Line coach at 21:45 from Manchester Victoria calling stops to Wigan North Western.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:06
16/05/24 19:06 Ellesmere Port to Liverpool Lime Street due 20:28 will be cancelled. This is due to a short-notice change to the timetable.
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Last Updated 15/05/2024 17:08
16/05/24 19:39 Liverpool Lime Street to Blackpool North due 20:58 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:12
16/05/24 19:58 Southport to Manchester Oxford Road due 21:15 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 20:04 Blackpool North to Liverpool Lime Street due 21:22 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:50
16/05/24 20:22 Blackpool North to Manchester Airport due 22:01 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:17
16/05/24 20:46 Crewe to Manchester Piccadilly due 21:40 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
A Solomon coach at 22.06 from Manchester Piccadilly calling stops to Alderley Edge.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:54
16/05/24 20:52 Stalybridge to Wigan North Western due 21:52 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
An S Line coach at 21:45 from Manchester Victoria calling stops to Wigan North Western.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:10
16/05/24 21:22 Blackpool North to Manchester Airport due 23:02 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:12
16/05/24 21:30 Manchester Oxford Road to Southport due 22:42 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:17
16/05/24 22:06 Manchester Piccadilly to Alderley Edge due 22:34 will be cancelled. This is due to a short-notice change to the timetable.
Additional Info
A Solomon coach at 22.06 from Manchester Piccadilly calling stops to Alderley Edge.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:04
16/05/24 22:15 Liverpool Lime Street to Blackpool North due 23:47 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 16:50
16/05/24 22:17 Manchester Airport to Blackpool North due 23:53 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:12
16/05/24 23:10 Southport to Wigan Wallgate due 23:46 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:10
16/05/24 23:17 Manchester Airport to Blackpool North due 00:49 will be cancelled. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Other train service updates (4)
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Last Updated 15/05/2024 18:28
21:23 York to Blackpool North due 00:04 will be started from Leeds. It will no longer call at York, Church Fenton and Garforth. This is due to a member of train crew being unavailable.
Additional Info
We apologise for the cancellation of this train service today, please travel on the next available Northern service.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 20:59
23:00 Sheffield to Hull due 00:15 will call additionally at Saltmarshe and Gilberdyke. This is due to the train making extra stops because a train was cancelled.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 20:14
23:46 Manchester Airport to Preston due 00:56 will be terminated at Manchester Piccadilly. It will no longer call at Bolton, Lostock, Horwich Parkway, Chorley, Buckshaw Parkway, Leyland and Preston. This is due to a member of train crew being unavailable.
Additional Info
Road Replacement Transport has been requested, more details will follow when operators and departure times are confirmed.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates -
Last Updated 15/05/2024 17:12
16/05/24 13:27 Manchester Oxford Road to Southport due 14:44 will be terminated at Wigan Wallgate. It will no longer call at Gathurst, Appley Bridge, Parbold, Burscough Bridge, Meols Cop and Southport. This is due to a short-notice change to the timetable.
Further Info
For live information, please visit northernrailway.co.uk/stations and select the station you are travelling from, or message us @northernassist on X (formerly Twitter).
If you've been delayed by 15 minutes or more, hold on to your tickets and claim compensation by visiting northernrailway.co.uk/delayrepay #NorthernUpdates
Engineering works (2)
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Last Updated 06/05/2024 00:01
Planned engineering work will take place between Warrington Central and Liverpool Lime Street from 00:01, Monday 13 May 2024 to 05:00, Friday 17 May 2024.
All lines will be blocked.
Some services will be replaced by buses between Warrington Central and Liverpool Lime Street. The 23:28 (not Friday) Manchester Oxford Road to Liverpool Lime Street will terminate at Warrington Central. A bus will be provided from Warrington Central to Liverpool Lime Street.
Customer Advice:
Normal journey times are extended by approximately 45 minutes. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560). -
Last Updated 06/05/2024 00:01
Planned engineering work will take place between Chinley/New Mills Central/Buxton and Stockport from 23:15, Monday 13 May 2024 to 05:30, Friday 17 May 2024.
All lines will be blocked.
Some services will be replaced by buses between Chinley and Manchester Piccadilly.
The 23:28 (not Friday) Sheffield to Manchester Piccadilly service will not call at Stockport. A bus will be provided from Chinley to Manchester Piccadilly, calling at Stockport.
The 22:59 (not Friday) Buxton to Manchester Piccadilly will be bus replaced throughout.
The 23:10 (not Friday) Manchester Piccadilly to Buxton service will be bus replaced throughout.
The 23:23 (not Friday) Manchester Piccadilly to Hazel Grove service will terminate at Stockport. A bus will be provided from Stockport to Hazel Grove.
Customer Advice:
Normal journey times are extended by approximately 45 minutes from Stockport and 90 minutes from Buxton. Please allow extra time for your journey.
Please check station information posters or online for the location of the bus pick up points.
For customers requiring mobility travel assistance please call us on 0800 138 5560 (Text Relay 18001 0800 138 5560).
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All other routes have a good service. For live updates see our journey check page.
Stations
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The ticket office will be closed from 16:30 on 15/05/2024 until the end of the day at Appleby station.
All toilets at the station are out of order at Barnsley station.
There are alternative facilities at the Bus Interchange.
The ticket office will be closed from 07:00 on 16/05/2024 until 11:30 on 16/05/2024 at Beverley station.
The ticket office will be closed from 14:00 on 15/05/2024 until the end of the day at Birchwood station.
At Bolton station, the following issues have been reported:
Step free access will be unavailable at the station between platforms 4/5 and the rest of the station from 07:13 on 10/05/2024 until further notice.
The lifts will be out of order between platforms 4/5 and the station overbridge from 07:13 on 10/05/2024 until further notice.Lift upgrades will be taking place at Bolton station from Tuesday 12th March. Customers travelling towards Preston, Blackpool and Cumbria will need to travel via Salford Crescent for step-free access. Customers are advised to use the lift to platforms 1 and 3, to travel to Salford Crescent and use the step-free access there to head northbound. We advise customers (where possible) to book assistance in advance on 0800 138 5560. Extra staff will be at the station to offer assistance.
The lifts will be out of order from 04/04/2024 until further notice at Bradford Forster Square station.
All toilets are out of order at Bradford Interchange station.
Owing to damage to the edge of platform 2, passengers and staff should take extra care at Bredbury station.
At Broad Green station, the following issues have been reported:
The ticket office will be closed from 05/01/2024 until 30/06/2024.
Ticket Vending Machines are working correctly.
The station is staffed from 06:30 until 18:30 each day to offer assistance to customers.
Due to station refurbishment works, the subway linking Platforms 1 and 2 is now closed until further notice.The ticket office will be closed :
From 06:00 on 16/05/2024 until the end of the day
From 06:00 on 17/05/2024 until the end of the day at Burnley Central station.Due to a report of a large wasps nest located on platform 1 customers are advised to take extra care when using this platform.
The ticket office will be closed from 06:00 on 13/05/2024 until further notice at Daisy Hill station.
The lifts will be out of order from 11:58 on 13/05/2024 until further notice at Deansgate station.
This is affecting platform 2.
The ticket office will be closed from 06/04/2024 until 30/06/2024 at Dinting station.
At Gathurst station, the following issues have been reported:
Owing to wet and slippery platforms passengers should take extra care.
Due to recent flooding on platform 2, the waiting shelter will remain closed and the help point located on platform 2 will not be in service. There is a shelter and help point located on platform 1 for customers to use.Customers are advised to take additional care when boarding and alighting at Gathurst due to recent flooding on the platform. Customers are advised to travel in the front carriages of the train when boarding and alighting at Gathurst.
The ticket office will be closed from now until the end of the day at Goole station.
The ticket office will be closed :
From 14:30 on 13/05/2024 until the end of the day
From 14:30 on 14/05/2024 until the end of the day
From 14:30 on 15/05/2024 until the end of the day
From 14:30 on 16/05/2024 until the end of the day
From 14:30 on 17/05/2024 until the end of the day
From 06:15 on 18/05/2024 until the end of the day at Grange-Over-Sands station.Owing to uneven platform surfaces passengers should take extra care on platform 2 at Greenbank station.
The ticket office will be closed from 17:30 on 11/05/2024 until further notice at Guiseley station.
The ticket office will be closed from now until the end of the day at Hadfield station.
Owing to uneven platforms passengers should take extra care at Hadfield station.
The ticket office will be closed :
From 06:25 on 15/05/2024 until the end of the day
From 06:25 on 16/05/2024 until the end of the day
From 06:25 on 17/05/2024 until the end of the day at Hag Fold station.The ticket vending machines are out of order at Huncoat station.
Owing to uneven platforms passengers should take extra care at Ince station.
The lifts will be out of order between platforms 1 & 2 and the rest of the station from 17:20 on 14/05/2024 until further notice at Kirkham & Wesham station.
The ticket office will be closed from 06/04/2024 until 30/06/2024 at Lea Green station.
The ticket vending machines are out of order at Littleborough station.
Owing to uneven platforms passengers should take extra care at Lostock Hall station.
At Lytham station, the following issues have been reported:
Owing to wet platforms passengers should take extra care.
Due to reports of flood water on the platform customers are advised to take extra care when using the station.The Disabled toilets are being refurbished and are not available to use at Manchester Victoria station.
At Menston station, the following issues have been reported:
The ticket office will be closed from 17:30 on 15/05/2024 until the end of the day.
The ticket vending machines are out of order.The lifts will be out of order between platform 1 and platform 2 from now until further notice at Metrocentre station.
Owing to uneven platforms passengers should take extra care at Millom station.
Owing to uneven platforms passengers should take extra care at New Mills Newtown station.
The ticket office will be closed from 06/04/2024 until 30/06/2024 at Northwich station.
The lifts will be out of order between platforms 2 & 3 and the rest of the station from 07:10 on 10/05/2024 until further notice at Roby station.
Customers who require step free access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket office will be closed from 12:00 on 15/05/2024 until the end of the day at Rotherham Central station.
Owing to uneven surfaces on platform 2 passengers and staff should take extra care at Rufford station.
The subway between platforms 3 and 4 at Shipley Station is flooded. Customers may use the lifts instead to move between these platforms.
Owing to uneven platforms passengers should take extra care at Silecroft station.
Due to a loose coping stone on the platform edge at Silecroft on platform 1 towards Barrow-in-Furness
The ticket office will be closed from now until the end of the day at St Helens Junction station.
The ticket office will be closed from 17:00 on 15/05/2024 until the end of the day at Sunderland station.
Owing to uneven platforms passengers should take extra care at Thatto Heath station.
Tactile paving loose on platform 2.
The ticket office will be closed from 13:30 on 15/05/2024 until the end of the day at Thorne North station.
The ticket office will be closed :
From 15:45 on 13/05/2024 until the end of the day
From 15:45 on 14/05/2024 until the end of the day
From 15:45 on 15/05/2024 until the end of the day
From 14:30 on 16/05/2024 until the end of the day
From 15:45 on 17/05/2024 until the end of the day at Whitehaven station.At Wigan North Western station, the following issues have been reported:
Step free access will be unavailable at the station between platforms 5/6 and the rest of the station from now until further notice.
The lifts will be out of order between platforms 5/6 and the rest of the station from now until further notice.Customers who require step free access are advised to contact Northern's Customer Experience Centre on 0800 200 6060 for further assistance.
The ticket office will be closed :
From 13:30 on 13/05/2024 until the end of the day
From 13:30 on 14/05/2024 until the end of the day
From 13:30 on 15/05/2024 until the end of the day at Windermere station.The ticket office will be closed from 13:30 on 15/05/2024 until the end of the day at Worksop station.
Passenger Information during Disruption
Feedback from customers consistently tells us that the flow of information about train services that are experiencing disruption is a priority for them and is an area we need to focus on more strongly. Whilst it is recognised the Northern have the responsibility for managing their relationship with their own customers, the interconnected nature of the rail industry dictates that a coordinated approach to the provision of passenger information during major delays/disruption is appropriate and important.
Customer information pledges
Whilst we always try our best to make your journey as simple as possible, we understand that, sometimes things don’t always go to plan when travelling by rail.
Customers across rail industry, tell us that this is an area, we need to improve, which is why Northern has been working closely with other train operators, Network Rail and the Rail Delivery group as part of the Smarter information programme.
The Smarter information programme
This programme aims to achieve a step change in customer experience through providing you with improved information, when and how you wish to receive it.
Across the rail industry, we have now agreed a set of pledges, which outline what you can expect, before, during and after your journey.
What do the Customer Information Pledges say?
The customer information pledges
- Show we care by listening to our customers and putting their needs first
- Commit to a set of guiding principles that will bring real consistency to customers who choose to travel by train
- Bring together best practice from across the rail industry and other industries, to support you during disruption, enabling you to get to your destination as quickly as possible
You can view the Rail Delivery Group customer information pledges here
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
Northern App
Streamline your journey and get tickets straight to your phone. Making your journey contact-free.
