Trains from Hazel Grove
to Birmingham Moor Street
From £21.60
Hazel Grove to Birmingham Moor Streetby train on average takes 2 hrs 11 mins
Hazel Grove to Birmingham Moor Street one way only
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Route info - Did you know!
- Trains depart every 14 minutes
- First train leaves Hazel Grove at 06:22
- Last train leaves Hazel Grove at 21:51
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Hazel Grove to Birmingham Moor Street train times
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Station Message
Out of OrderThe toilet hub at this station is currently out of order
Hazel Grove facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car Park
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Seated Area
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Waiting Room
On each platform
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Station Buffet
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
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Accessible toilets
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Baby Change
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Telephones
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Wi Fi
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Shops
Kiosk
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Rail replacement locations
Rail replacement buses will pick up/drop off Bus Stop B in the Station Car Park
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CCTV
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Toilets
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Available
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Location
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. They are available 24/7
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Accessible toilets
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available 24/7 through the customer experience centre 0800 200 6060
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces389
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ChargesFree
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Number Accessible Spaces22
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces23
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ShelteredNo
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Cctv
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Location
Within Car Park
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Annotation
11 cycle lockers and 12 cycle stands
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TypeLockers
Stands
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hours
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
Ticket office staff make every effort to provide the assistance that disabled passengers require when purchasing tickets.
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Ramp For Train Access
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Accessible toilets
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Step Free Access
- Category A Station
- Scooter Friendly Station
Lift to all platforms open 06:05 - 20:30 Monday to Saturday. Closed Sunday.
To find our more about travelling around this station, please see the 360 map click here
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Ticket Gates
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Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
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Birmingham Moor Street facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
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Penalty FaresTrain Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares
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Facilities
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Car Park
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Seated Area
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Waiting Room
Waiting rooms are located on Platform 1 and between platforms 3 & 4.
Bench-style seating is available in both waiting rooms and on the platforms.
The waiting rooms are heated.
The waiting rooms are open during the hours that trains are running.
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Station Buffet
Caf├й, Buffet, Coffee kiosk
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Toilets
Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
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Accessible toilets
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Baby Change
Female toilets
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Telephones
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Wi Fi
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Atm Machine
Located within a retail outlet on the station
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Shops
Newsagent, Flower stall
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Rail replacement locations
This station is not usually served by rail replacement buses, due to difficult road access.Replacement buses stop at Birmingham Snow Hill station.
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CCTV
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Toilets
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Available
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Location
Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
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Accessible toilets
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Wifi
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03456 005 165 -
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Bicycle Facilities
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Spaces28
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ShelteredYes
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Cctv
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Location
Between Platforms 2 and 3 at the south end of the station.
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TypeRacks
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Accessibility
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Helpline
03456 005 165
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 07:00 to 20:00
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Staff Help Available
Passenger Assistance meeting points:
For platforms 2-4: in front of the booking office on the main concourse.
For Platform 1: as above or at the gateline if you are using the station side entrance from the road to the platform.
Staff are available at this station during train running hours
Turn up and go assistance is available from this station
Please note: Our staff will assist you to exit the station for your onward journey but unfortunately, we are unable to assist you to between Birmingham Moor Street and Birmingham New Street.
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Staff help available opening hoursMon-Fri 04:55 to 01:00
Sat 05:45 to 01:00
Sun 07:45 to 00:10 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Accessible toilets
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Step Free Access
Step Free Access Category B1. B1 = Step free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
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Ticket Gates
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Impaired Mobility Set Down
Due to a change in road layout at the front of the station, there is no set-down or pick up points for passengers
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Wheelchairs Available
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