Trains from Teesside Airport
to Chadwell Heath
Book your tickets
Station Message
Tees-side Airport station is closed until further notice due to urgent repairs to the railway.
Teesside Airport facilities
-
Ticket office
-
Ticket Office
-
Smartcard Issued
-
Smartcard Validator
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
None available
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
Pick Up/Drop Off in station turning circle.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Customer Help Points
Platform 1
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
Cctv
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
- Category B Station
At the station there is a ramped access to the DAR bound platform and stepped access to the MBR bound platform.via a stepped footbridge (28 steps)
-
Ticket Gates
-
Impaired Mobility Set Down
No designated area is provided. The station front may be used for set down purposes.
-
Chadwell Heath facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Oystercard Topup
-
Oyster Comments
Oyster cards can only be purchased at the ticket machine.
Zone 5
-
Smartcard Issued
-
Smartcard Validator
-
Smartcard Comments
Travelling with Contactless is available
-
TravelcardZone 5
-
Penalty FaresPenalty fares apply for LE
-
-
Facilities
-
Car Park
-
Seated Area
Waiting Room located Platform 3
Waiting Shelters located on both Platform 3&4
Some covered seats available under canopy on Platform 3
-
Waiting Room
- An accessible waiting room with automatic door opening is located on Platform 3.
- The waiting room is open from first train to last train
-
Station Buffet
-
Toilets
Ticket Hall
-
Accessible toilets
An accessible toilet is located inside the Ticket Hall.
-
Baby Change
-
Telephones
-
Wi Fi
-
Atm Machine
-
Rail replacement locationshttps://assets.nationalrail.co.uk/e8xgegruud3g/b5Xhaocf6nSK44qCVzIhT/d83fc9b9c612f11ca3405651f9d5f4d5/DR_H_Chadwell_Heath_CRL-064_CRL-065.pdf
-
CCTV
-
-
Toilets
-
Annotation
This toilet is accessible with a radar key.
-
Available
-
Location
Ticket Hall
-
Accessible toilets
An accessible toilet is located inside the Ticket Hall.
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Available
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services Open
Staffed from first train until last.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredYes
-
Cctv
-
Location
Cycle stands on platform 3
-
TypeRacks
-
-
Accessibility
-
Helpline
0343 222 1234
https://www.nationalrail.co.uk/ -
Staff Help Available
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
An accessible toilet is located inside the Ticket Hall.
-
Step Free Access
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
- Wheelchairs available from first to last train.
-
Ticket Gates
Chadwell Heath has a Secure Station accreditation.
-
Impaired Mobility Set Down
-
Wheelchairs Available
-